What we're doing about COVID-19?
as of 9/1/2020
At Hate2clean.com Maid Service LLC the health and safety of our clients and employees is our top priority. According to the City of Houston City Ordinance, Maid Service is considered an essential service since we disinfect and sanitize and help combat COVID-19, which means we can continue to operate. With the threat and unknown impact of Coronavirus, we have implemented extra protocols for our employees and offices to follow during this time.
The following procedures are in place for the safety of staff & clients in your home.
Zero Contact Cleaning:
We offer zero contact cleanings to our clients or new clients,
which means a text will let you know maids are on their way to clean. You can either leave give us a key, hide one in a hiding areas such as a potted plant or decoration, or keyless code lockbox can be utilized. The cleaning team will get to work cleaning your home, and you will receive a text when they are done cleaning your place.
We understand the unique circumstances that everyone is facing currently, some of our clients cannot be gone from home during scheduled cleaning due to working having to work from home, when at home we all our clients to mask up and practice social distancing ( 6 feet away) while in the presence of our house cleaners. Our dedicated cleaning professional will adhere to the above precautions as well. Let's all comply and stay safe together.
All employees will be required to use hand sanitizer at the beginning
and the end of each visit.
All employees will wear a fresh pair of gloves while cleaning your home.
Face Masks & Shields:
All employees will wear face masks while cleaning & in public places. We ask all clients to wear masks for your safety and our employee's safety. Thank you for following all safety protocols.
We always disinfect your home when cleaning, however, the following areas are being emphasized during this time: Heavy touch areas like doorknobs, light switches, cabinet pull, stairwell railing, refrigerator handle, oven/stove knobs and handles towel racks, faucet handles, small appliances, sink brushes and tools, sink sprayer, keyboards, mouses, and phone screens.
Our vacuum bags are HEPA Filter bags or 4 stage HEPA filters so it's an added protection. All employees will disinfect our vacuums and or change out all cleaning products between homes.
Our staff is also is cleaning & disinfecting our vehicles after the end of the workday.
Staff members exhibiting any illness have been asked to self-quarantine at home for 14 days and take the time to heal. We require all illness-based absences to be under the care of a physician. Staff members exposed to any illness of concern will be asked to work with a physician and stay home until a sufficient 14 days self- quarantine has been fully completed. Also, all our staff is undergoing temperature checking at beginning of shifts.
Our staff and company are practicing best practices with social distancing.
Most of our staff are now working remotely and do not come to our office except for restocking supplies. When the staff comes to the office, we have staging policies in place so that we cut down our time and number of staff gatherings.
Please let us know that you have been infected with Covid-19. Please contact our office through email, text, or phone if anyone is not feeling well in your home. We reserve the right to refuse service if our team isn't feeling comfortable in your home, no refund or exchange will apply. Our goal is to keep everyone safe and healthy.
Hate2clean.com Maid Service LLC reserves the right to change our policies.